Peel and cube the russet potatoes.
Place the potatoes in the crockpot.
Add chicken or vegetable broth to the crockpot.
Sprinkle garlic powder and onion powder over the potatoes.
Add salt and pepper to taste.
Cover and cook on low for 4 to 6 hours until potatoes are tender.
Once cooked, add cream cheese, sour cream, and butter.
Use a potato masher or mixer to mash the potatoes until smooth.
Taste and adjust seasoning as necessary.
Garnish with chopped chives before serving.